Stay Compliant with Awaab’s Law—Protect Tenants with Advanced Environmental Sensors.
Crystal Electronics Ltd helps housing providers meet new legal standards for damp, mould, and air quality monitoring with rapid installation and expert support across the UK.
About Awaab’s Law
Awaab’s Law is named after Awaab Ishak, a two-year-old boy who tragically died in December 2020 from a severe respiratory condition. Awaab lived with his parents in a one-bedroom flat on Rochdale Boroughwide Housing’s Freehold Estate. His death was ruled by a coroner to be the result of prolonged exposure to black mould in his home, which suffered from inadequate ventilation and persistent damp and condensation. Following this tragedy, Awaab’s parents started a petition that led to sweeping changes in housing law.
Awaab’s Law comes into effect on 27th October 2025 for the Social Renter Sector (applicable in England and Wales). The law imposes strict requirements on social landlords to protect tenants from emergency hazards and all damp and mould hazards that present a significant risk of harm.
What Does Awaab’s Law Require?
Social landlords must:
- Investigate any reported damp and mould hazard within 10 working days of becoming aware of the issue.
- Provide residents with a written summary of the investigation findings within three working days of the investigation concluding.
- Make the property safe (using temporary measures if necessary) within five working days if a significant risk to health or safety is found.
- Complete supplementary work to prevent serious hazards from recurring within 12 weeks, and finish all repair works within a reasonable time.
- In emergencies: Investigate and action repairs as soon as practicable, and always within 24 hours.
- If the property cannot be made safe in time: Offer suitable alternative accommodation at the landlord’s expense until it is safe to return.
From 2026, Awaab’s Law will extend to cover additional hazards including excess cold/heat, falls, structural collapse, explosions, fire and electrical hazards, as well as domestic and food safety concerns.
Proactive Prevention with the AICO Gateway System
At Crystal Electronics, we believe in playing our part to prevent further tragedies like Awaab Ishak’s. That’s why we install the cutting-edge AICO Gateway system, empowering social housing providers to stay ahead of damp and mould challenges.
Why Choose the AICO Gateway?
Real-Time Insights:
The AICO Gateway delivers live data and actionable insights, enabling social landlords to act proactively—spotting issues before they become hazards.
- How It Works:
- A comprehensive suite of environmental sensors monitors condensation, damp, heat loss, air quality, draughts, void risk, and more.
- Advanced machine learning analyses data, providing a clear, remote overview of property conditions.
- Early warning alerts allow landlords to intervene before mould or disrepair takes hold.
- No subscription fees: Management software and insights are included as standard.
- Wireless, battery-powered sensors ensure quick, clean, and unobtrusive installation.
- For Residents:
- The HomeLINK App gives tenants real-time visibility of their home’s conditions, including a “healthy home rating,” temperature, humidity, and CO₂ data.
- Residents receive practical advice, reminders (like alarm testing), and personalised insights to help reduce risks such as fuel poverty, fire, and poor air quality.
With Crystal Electronics and the AICO Gateway, social landlords can move from reactive repairs to proactive prevention—ensuring safer, healthier homes and full compliance with Awaab’s Law.
How Crystal Electronics Can Help
- Environmental Sensor Solutions:
- Install and maintain humidity, temperature, and air quality sensors in residential and communal areas
- Real-time alerts for early detection of damp and mould risks
- Automated reporting for compliance audits
- Why Choose Crystal:
- 40+ years’ experience serving housing associations and councils
- 150+ qualified engineers for rapid, national deployment
- End-to-end project management and ongoing support
- Emergency call out maintenance contracts
- Accredited (NICEIC, SMAS, Constructionline Gold, Safe Contractor) to name a few.
Our Process
- Consultation: Assess your properties and compliance needs
- Solution Design: Recommend optimal sensor types and placement
- Installation: Fast, minimally disruptive fitting by certified engineers
- Monitoring & Support: Ongoing maintenance, data analysis, and compliance reporting
Success Stories
- Case Study Highlight:
“After Crystal installed environmental sensors, we reduced damp complaints by 60% within a month and passed our compliance audit with ease.”
— Housing Association Client, London 2025
Ready to secure Awaab’s Law compliance?
Contact Crystal Electronics for a free site assessment and tailored sensor solution.
- Book Consultation
- Call Now on 01933 226410
