What Is Awaab’s Law?
Awaab’s Law is a landmark regulation introduced to protect social housing tenants from the dangers of damp and mould. Named in memory of Awaab Ishak, the law sets strict new timeframes for landlords to investigate and resolve complaints about damp and mould—making compliance a top priority for housing associations, councils, and property managers across the UK.
The Challenge for Landlords and Housing Providers
With Awaab’s Law now in effect, landlords and housing providers must:
- Investigate any reported damp and mould hazard within 10 working days of becoming aware of the issue.
- Provide residents with a written summary of the investigation findings within three working days of the investigation concluding.
- Make the property safe (using temporary measures if necessary) within five working days if a significant risk to health or safety is found.
- Complete supplementary work to prevent serious hazards from recurring within 12 weeks, and finish all repair works within a reasonable time.
- In emergencies: Investigate and action repairs as soon as practicable, and always within 24 hours.
- If the property cannot be made safe in time: Offer suitable alternative accommodation at the landlord’s expense until it is safe to return.
Failure to comply can result in regulatory action, reputational damage, and—most importantly—risk to tenant wellbeing.
Proactive Compliance with Environmental Sensors
Crystal Electronics Ltd offers a proactive solution: the nationwide installation of environmental (mould) sensors. Our advanced sensors continuously monitor humidity, temperature, and air quality, detecting early signs of damp and mould before they become a legal or health crisis.
How our solution supports Awaab’s Law compliance:
- Real-Time Monitoring: Get instant alerts when conditions indicate a risk of damp or mould—often before tenants report an issue.
- Automated Reporting: Generate evidence for compliance audits, showing proactive monitoring and rapid response.
- Faster Repairs: Pinpoint high-risk areas for targeted intervention, reducing investigation and repair times.
Case Study: Staying Ahead of Compliance for Social Housing
Client: London Housing Association
Challenge: Meeting new legal standards and reducing tenant complaints
Solution: Crystal installed a network of environmental sensors across 200+ properties.
Results:
- 80% reduction in mould complaints
- Faster, targeted repairs
- Full compliance documentation for regulators
“With Crystal’s sensors, we’re not just meeting Awaab’s Law—we’re exceeding it. Our tenants feel safer, and our compliance process is seamless.”
— Property Manager, London Housing Association
Why Choose Crystal Electronics Ltd for Awaab’s Law Compliance?
- Nationwide coverage with local teams in London, Leeds, Northampton, and beyond
- Accredited: NICEIC, SMAS, Constructionline Gold, Safe Contractor
- Rapid response and 2-year warranty on all installations
- Proven expertise: Over 40 years serving housing associations and councils
Learn More: Awaab’s Law Compliance with Crystal
Want to see how our environmental sensors can help you comply with Awaab’s Law and protect your tenants?
Visit our Awaab’s Law compliance page to learn more, download our compliance guide, or book a free consultation.
Take proactive steps today—protect your properties, your tenants, and your reputation with Crystal Electronics Ltd.
