Compliance isn’t just a box to tick—it’s the backbone of safe, reliable electrical work. At Crystal Electronics Ltd, we’ve spent 40 years building a culture where compliance is embedded into every project, from routine EICRs to complex EV charging installations.
Our clients—housing associations, councils, and commercial property managers—trust us because we align quality, speed, and accreditation-backed assurance to deliver safe outcomes every time.
What Compliance Means to Us
- Accreditations that matter:
- NICEIC-approved contractor
- SMAS Worksafe
- Constructionline Gold
- Safe Contractor Approved, and many more.
- Audited, documented processes: We maintain robust method statements, risk assessments, and site audits that meet and exceed regulatory standards.
- Measurable reliability: 99% Customer Satisfaction and typical 1-hour response times for urgent callouts reflect our commitment to safety and continuity.
Built for Regulated Environments We understand the compliance demands faced by housing associations, councils, and regulated estates:
- EICR and PAT: Fully traceable Electrical Installation Condition Reports and Portable Appliance Testing, delivered on schedule with clear remedial actions.
- Fire safety systems: Design, installation, and maintenance of fire alarms and detection systems aligned to latest standards.
- Door entry and security: Access control and CCTV with auditable install records and maintenance logs.
- EV charging compliance: Installations for leading brands (Tesla, Ohme, Wallbox, EO, Nexblue to name a few) configured and tested to manufacturer and industry standards.
- Documentation you can rely on: Certificates, test sheets, photos, and O&M manuals delivered systematically through our project platform.
Our People and Processes
- Qualified teams: 150+ field engineers with City & Guilds and NVQ qualifications, including Prince2-trained project leads.
- Continuous professional development: Ongoing CPD ensures our teams stay aligned with evolving regulations and best practice.
- In-house quality supervision: Quality supervisors in Northampton, London, and Leeds conduct inspections and ensure work meets our standards and yours.
- Project control with Big Change: We use Big Change for scheduling, H&S documentation, digital certificates, and client communication—so everything is tracked and nothing is missed.
Speed Without Compromise
- Rapid mobilisation: From consultation to completion in as little as 2 days for both small repairs and major installs.
- 24/7 cover: Dedicated emergency contact with a typical 1-hour response time outside business hours.
- National reach: Local teams across the UK reduce travel time and accelerate attendance while maintaining consistent quality.
Housing Associations: Solving Real Access and Compliance Challenges We know one of the biggest blockers to compliance is access. Tenants not answering calls or opening doors can derail schedules and put compliance at risk. Our approach:
- Proactive communication: Multi-channel appointment reminders and rescheduling workflows via Big Change.
- Flexible windows: Local engineers and rolling time windows increase first-time access rates.
- Evidence and audit trails: Time-stamped visits, photos, and certificates keep your compliance position clear and defensible.
EV Charging With Confidence As a Go Ultra Low Company and through our specialist subsidiary, Crystal EV Charging, we deliver compliant, future-ready EV infrastructure:
- Accredited installs: Ohme, Wallbox, EO, and Nexblue to name a few.
- Grid-aware designs: Load management and safety-first commissioning
- Ongoing maintenance: Planned and reactive service to keep sites safe and operational
Why Compliance-First Delivers Better Outcomes
- Lower risk: Reduced incidents, fewer remedial works, stronger insurance posture
- Better budgets: Predictable costs through planned maintenance and fewer surprises
- Stronger stakeholder trust: Clear, consistent reporting for auditors, boards, and residents
- Longevity: Installations that perform safely over their full lifecycle
What You’ll Receive on Every Project
- Clear scope, RAMS, and programme
- Named project manager and quality supervisor
- Certificates: EICR, PAT, commissioning documents, and O&M packs
- Post-install checks and warranty: 2-year warranty across all electrical work and installations
- Review loop: We request feedback and, when appropriate, Trustpilot reviews to keep improving
Trusted Since 1985 From first fix to final sign-off, our focus is simple: safe, compliant work that stands up to scrutiny. It’s why clients stay with us an average of 10 years and why we’re chosen for everything from minor repairs to multi-site rollouts.
